MM Social Support

Delete your MM Social account

You can request deletion here by email even if you cannot sign in or have uninstalled MM Social. You do not need to reinstall the app.

1. Email support@mmsocial.app with the subject MM Social account deletion.
2. Include your profile name and the email address or phone number you use to sign in. For a phone number, include the country code. If you signed in with Apple using Hide My Email, include your Apple relay address if you know it.
3. State that you want your account and associated data deleted. If you have no email saved on your account, you can send the request from an email address where you can receive our reply.

We may ask for additional information to verify that you own the account before deleting it. Never send your password, sign-in verification code, or payment-card details.

In the app: open your Profile, tap the MM Social logo to open the account menu, select Delete Account, and follow the confirmation steps. The account menu is also available during sign-up.

Email requests are handled manually when received and reviewed, once account ownership is verified. Sending an email does not mean deletion has finished. If you have not received a reply, follow up or use the in-app option. If in-app deletion reports a failure, use its retry option or contact support.

Delete specific data without deleting your account

Email support@mmsocial.app with the subject MM Social data deletion. Include your profile name, sign-in email or phone number, and describe exactly what you want removed, such as a profile photo, profile answer, or conversation. State that you want to keep your account.

You can also edit or remove supported profile content in the app. We may need to verify ownership before handling an email request. Some information is necessary to keep an account working or protect the service; if a request affects account access or cannot be fully fulfilled, we will explain this before proceeding.

What account deletion removes

• Your sign-in account and profile, including saved contact details, birthday, preferences, location, interests, and profile answers.
• Your profile photos, including originals and photos awaiting review.
• Your conversations, messages, and voice notes stored by MM Social. Shared conversations are removed for both participants.
• Associated likes, passes, blocks, matches, and related report, review, and notification records handled by our account cleanup.
• The link between your account and our purchase records, and your active push-notification registration.

Deletion is permanent. We cannot remove copies another person has saved outside MM Social, such as screenshots or notifications already delivered to their device.

What may remain after deletion

We retain a limited deletion-status record, including the account identifier, to track cleanup and prevent old sessions from recreating the account. We also retain minimal purchase references without your MM Social user ID to prevent purchase reassignment, and limited device-registration records with the user link and notification token removed to prevent stale registrations. These protective records have no scheduled automatic expiry.

Account cleanup does not immediately erase copies in backups, system logs, or storage recovery systems. Any such copies follow the applicable provider retention settings; we do not promise that all copies are erased immediately or within 90 days. Contact support for details about retained information associated with your request. Information may also be retained where necessary for legal obligations, dispute resolution, or security, as described in our Privacy Policy.

Subscriptions: deleting your MM Social account does not itself cancel an Apple App Store or Google Play subscription. Manage or cancel your subscription through the store where you purchased it to stop future renewals. Store purchase records are governed by that store's policies.